fbbajje Privacy Policy

1 Data Controller Information

fbbajje ("the Platform", "we", "us", "our") is the data controller responsible for the personal information collected and processed through the website located at fbbajje.net and all associated services, applications, and features. As the data controller, fbbajje determines the purposes and means of processing your personal data in accordance with this Privacy Policy.

This Privacy Policy applies to all visitors to the fbbajje website, all registered account holders, and all individuals who interact with fbbajje through any channel, including live chat, email correspondence, and promotional communications.

fbbajje is designed and operated primarily for players located in Bangladesh. All privacy communications and account correspondence are conducted in English. The platform handles all monetary transactions in Bangladeshi Taka (৳). Where any translated version of this Privacy Policy conflicts with the English version, the English version prevails.

2 Information We Collect

fbbajje collects personal information through several channels over the course of your relationship with the platform. The categories of data we collect, and the typical source of each, are set out below.

Information You Provide Directly

When you register an account, complete identity verification, or contact our support team, you provide us with information that may include:

• Your full legal name, date of birth, and gender
• Your residential address, city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi), and postcode
• Your email address and mobile phone number
• Government-issued identity document details (national ID card, passport, or driving licence number and expiry date)
• Payment method details, including your bKash or Nagad mobile number, bank account name and number, or card details sufficient for transaction matching
• Any correspondence you send to our support team via live chat or email

Information Collected Automatically

When you access and use fbbajje, certain technical information is collected automatically by our systems:

• Your IP address and approximate geographic location derived from it
• Device type, operating system, browser type and version
• Pages visited on fbbajje, time spent on each page, and navigation paths through the site
• Game sessions played, bet amounts, game outcomes, and session timestamps
• Deposit and withdrawal transaction records, including method, amount in ৳, and processing timestamps
• Login timestamps and session duration data

Information from Third Parties

In certain circumstances, fbbajje may receive information about you from third-party sources, including:

• Payment processors such as bKash, Nagad, Rocket, Upay, or bank partners, who may confirm transaction status and account ownership details
• Identity verification service providers used for KYC purposes, who may return a pass/fail result alongside the data fields submitted
• Fraud prevention and anti-money-laundering screening services, which may flag accounts against watchlists

3 How We Use Your Data

fbbajje processes your personal data on the basis of one or more of the following lawful grounds: performance of a contract with you, compliance with a legal obligation, our legitimate business interests (where those interests are not overridden by your rights), or — where required — your explicit consent.

The table below sets out the primary purposes for which we use your data and the corresponding lawful basis:

Marketing Communications

fbbajje will only send you promotional emails, SMS messages, or in-platform notifications regarding bonuses and offers if you have opted in to receive them during registration or subsequently through your account settings. You may withdraw this consent at any time by updating your communication preferences in the fbbajje account settings panel or by contacting our support team.

4 Data Sharing & Third Parties

fbbajje does not sell, rent, or trade your personal information to any third party for commercial purposes. We share data only in the limited and specific circumstances described below, and only to the extent necessary for the stated purpose.

Service Providers and Technology Partners

We engage carefully selected third-party service providers to help us operate the platform. These include game content providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks), identity verification services, fraud screening platforms, cloud hosting providers, and customer support software vendors. Each of these partners processes your data solely on fbbajje's instructions and is bound by contractual data protection obligations.

Legal and Regulatory Disclosures

fbbajje may be required to disclose your personal information to competent authorities, law enforcement agencies, or regulatory bodies where we receive a valid legal request or are under a legal obligation to do so. In such cases, we will disclose only the minimum information necessary to satisfy the legal requirement and will notify you where permitted by law.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a substantial part of fbbajje's assets, your personal data may be transferred to the successor entity. We will notify registered players of any such transfer via the email address on record and will ensure the successor entity honours the terms of this Privacy Policy or provides equivalent protections.

Responsible Gaming Partners

Where a player activates a self-exclusion request on fbbajje, we may share relevant information with partner self-exclusion schemes to prevent the player from registering on affiliated platforms during the exclusion period. This processing is carried out in the player's best interest and forms part of our responsible gaming obligations.

5 Cookies & Tracking Technologies

fbbajje uses cookies and similar tracking technologies on its website to enable core functionality, remember your preferences, and improve the overall platform experience. A cookie is a small text file placed on your device by the fbbajje web server when you visit the site. It does not contain executable code and cannot access other files on your device.

Categories of Cookies We Use

Managing Cookies

You may control non-essential cookies through your fbbajje account preferences panel. Additionally, most modern browsers allow you to block or delete cookies through the browser's privacy or security settings. Please note that disabling essential cookies will impair your ability to log in and use the fbbajje platform.

Third-Party Cookies

Some cookies placed on the fbbajje site are set by our third-party service providers, including analytics vendors and game content providers. These third-party cookies are governed by the respective provider's own privacy policies, over which fbbajje has no control. We engage only providers whose cookie practices we have reviewed and consider appropriate.

6 Data Retention Periods

fbbajje retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, after which it is securely deleted or anonymised. The specific retention periods applied to the main categories of data we hold are summarised below.

Where fbbajje is legally required to retain data for longer than the periods stated above, the legal requirement takes precedence. Once the applicable retention period expires, data is deleted using secure deletion methods or irreversibly anonymised so that it can no longer be linked to any individual.

7 Your Privacy Rights

As a player on fbbajje, you hold a number of rights with respect to the personal data we hold about you. These rights are summarised below. To exercise any of them, please contact our support team at [email protected] (plain text — not a clickable link) with the subject line "Privacy Rights Request".

• Right of Access: You have the right to request a copy of the personal data fbbajje holds about you, along with information about how it is being used and who it has been shared with.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update basic account details directly from within your fbbajje account settings.
• Right to Erasure ("Right to Be Forgotten"): You may request that fbbajje delete your personal data. This right is subject to exceptions — for example, we cannot delete data that we are legally required to retain, such as transaction records needed for anti-money-laundering compliance.
• Right to Restrict Processing: You may ask us to restrict the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on the performance of a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes. Where you object to marketing, we will cease processing your data for that purpose immediately.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

fbbajje will not charge a fee for handling privacy rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We will notify you of any such fee before proceeding.

8 Data Security Measures

fbbajje applies a layered approach to data security that covers technical, organisational, and procedural controls. No online platform can guarantee absolute security, but we take all reasonable and appropriate measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and fbbajje's servers is encrypted using current SSL/TLS standards, preventing interception in transit.
• Encrypted Data Storage: Sensitive fields such as passwords and payment instrument references are stored in encrypted form. Passwords are hashed using a strong one-way algorithm; fbbajje staff cannot view your raw password.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their fbbajje accounts to add a second layer of protection beyond the password.
• Firewalls and Intrusion Detection: fbbajje's infrastructure is protected by enterprise-grade firewalls and continuous intrusion detection monitoring.
• Regular Security Audits: The fbbajje platform undergoes periodic independent security assessments to identify and address vulnerabilities.

Organisational Safeguards

• Access to personal data is restricted to authorised staff on a strict need-to-know basis. Employees with access to sensitive data are trained in data protection obligations.
• Third-party service providers with access to personal data are required to maintain equivalent security standards and are bound by contractual data processing agreements.
• fbbajje maintains an incident response plan. In the event of a data breach that poses a risk to player rights, affected players will be notified without undue delay and the incident will be handled in accordance with applicable data protection obligations.

9 Minors & Under-18 Policy

fbbajje operates a strict 18+ policy. The platform is not intended for, and does not knowingly collect personal data from, individuals under the age of 18. Registration on fbbajje requires you to confirm that you are aged 18 or above, and the platform applies age verification checks at multiple stages of the player journey.

If fbbajje becomes aware that personal data has been collected from a person under the age of 18, the relevant account will be immediately suspended, all funds will be handled in accordance with fbbajje's underage gambling policy (which may include returning deposits to the source payment account), and the personal data of the minor will be deleted or anonymised as soon as practicable.

Parents and guardians who believe a minor may have registered on fbbajje are strongly encouraged to contact our support team immediately at [email protected] (plain text — not a clickable link). We treat all such reports as urgent and will act on them within 24 hours of receipt.

10 Updates to This Policy

fbbajje reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or the services we offer. The effective date at the top of this document indicates when the current version was last revised.

Where an update involves a material change to how we collect or use your personal data, we will notify registered players via the email address on record at least seven days before the change takes effect, wherever practicable. For minor or clarifying amendments that do not affect the substance of data processing, the updated policy will be published on the fbbajje website without advance notice.

Your continued use of the fbbajje platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you disagree with any material change, you have the right to close your account and request deletion of your personal data (subject to the retention obligations described in Section 6 above).

We recommend bookmarking this page and reviewing it periodically. The most current version of the fbbajje Privacy Policy is always available at fbbajje.net/privacy-policy.